Privacy Policy

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 Privacy and Security Policy

Last updated September 2024

At Khalis House we take your privacy seriously, and we are fully committed to handling the information you provide to us in a responsible and secure manner, in accordance with GDPR legislation. This policy sets out how it is we do that. 

By submitting your personal information, you are consenting to Khalis House holding and using your data in accordance with this policy. Khalis House is the trading name of Khalis House Publishing Limited (Company reg no: 12729160, Address: 61 Bridge Street, Kington, HR5 3DJ, UK).

How do we collect your data?

We collect your personal data when you place an order, register for a writing contest, such as Khalis Lekhak, or when you consent to it via signing up to our mailing list. We also collect personal data to fulfill contracts with our authors and when required with book reviewers. We also collect non-personal information such as IP addresses and pages accessed or files downloaded on our website. To understand this further, please see our cookies policy below.

How do we use your data?

We use your data to process orders and respond to requests made on our website. We only pass on your personal details for processing to partners who have confirmed they abide by the requirements of GDPR legislation. The partner we work with for signing contracts is DocSign, and you can read their privacy policy here. 

Khalis House takes all reasonable efforts to safeguard your personal data, however internet usage is not entirely secure. For this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet. We are committed to notifying the ICO promptly should we become aware of any data breach.

How do we store your data?

We store information securely on our computers and use secure methods when transferring data. Only authorised personnel access personal data via password protected systems, and we use secure server software (SSL) to encrypt financial and personal information.

How long will we hold your personal information?

We will hold your data until you request we remove it. This includes manuscript submissions and mailing list subscriptions.

Social media

Please note that we operate a number of social media pages (including Facebook, Twitter, YouTube and Instagram). This policy covers how Khalis House will use any data collected from those pages, but it does not cover how those social media platforms will use your personal information. Please ensure you read the privacy policy of the social media forum in question and make use of the privacy settings and reporting mechanisms to control how your data is used.

What are your rights surrounding personal data?

• The right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed
• The right to prevent your data being used for direct marketing
• The right of access to a copy of the information we hold about you (known as a subject access request)
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If you wish to exercise any of these rights please contact us at info@KhalisHouse.com

How can you withdraw your consent?

You can request that we delete your data at any time. Please email us at info@KhalisHouse.com to remove your name from our records.

How can you register a complaint?

If you have a complaint about how we have used your personal information, please email us. You can also complain to the Information Commissioner’s Office here: https://ico.org.uk/concerns/